Privacy Policy
Last updated: June 2026
RNBW Ltd ("RNBW", "we", "us") is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
RNBW Ltd is registered in England and Wales (Company No. 14933546). We are the data controller for information collected through this website.
Contact: hello@rnbw.uk
Information we collect
When you complete the brochure request form on this website, we collect:
- Your name
- Your email address
- Your phone number (optional)
- Your consent to being contacted
We do not use cookies for tracking or advertising on this website.
How we use your information
We use the information you provide to:
- Send you the RNBW brochure you requested
- Follow up about our services if you have indicated you are interested
- Respond to any enquiries you make
The lawful basis for processing is your consent, given when you tick the consent checkbox on our form. You may withdraw consent at any time by contacting us at hello@rnbw.uk.
Who we share your data with
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your details may be held in our email system (Google Workspace) solely for the purpose of responding to your enquiry.
How long we keep your data
We retain your contact details for as long as necessary to respond to your enquiry and, if you become a client, for the duration of our relationship and as required by law. If you do not proceed to a client relationship, we will delete your data within 24 months of your initial enquiry.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact hello@rnbw.uk.
Analytics
This website uses Google Analytics 4 to understand how visitors use the site. This involves the collection of anonymised usage data. No personally identifiable information is collected through analytics. You can opt out using the Google Analytics opt-out browser add-on.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.